Support

Subscriptions are managed through Apple. To cancel:

1. Open the Settings app on your iPhone
2. Tap your name at the top (your Apple ID)
3. Tap Subscriptions
4. Find StackCare and tap it
5. Tap Cancel Subscription

Your access will continue until the end of your current billing period.

Refunds are processed by Apple, not by StackCare directly. To request a refund:

1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find the StackCare purchase
4. Follow Apple's instructions to request a refund

On-device data: Deleting the StackCare app from your device will remove all locally stored data permanently.

Cloud data: If you have cloud sync enabled, email support@stackcare.app with the subject line "Data Deletion Request" and we will delete all cloud-stored data associated with your account within 30 days.

To request complete account deletion, email support@stackcare.app with the subject line "Account Deletion Request." We will process your request and permanently delete all associated data within 30 days. Please cancel your subscription first (see above) to avoid future charges.

Yes. StackCare is designed with privacy at its core:

• Your health data is stored primarily on your device using Apple's encrypted storage
• We do not sell your data to any third party
• Anonymous analytics never include medicine names, measurement values, notes, or personal details
• You can opt out of anonymous analytics entirely in Settings → Analytics

For full details, see our Privacy Policy.

No. StackCare is an organizational tool for tracking supplements, medications, and health data. It does not provide medical advice, diagnosis, or treatment recommendations. AI-generated features like Review Prep provide informational notes for discussion with your healthcare provider; they are not clinical guidance. Always consult a qualified healthcare professional before making health decisions.

Label scanning uses OCR and AI, which may produce inaccurate results. Always review and verify all scanned data before saving it. You can edit any imported item's details manually in the app. If you consistently get poor scan results, try using the "Add Manually" option instead.

Open StackCare on your new device and tap "Restore" on the subscription screen. Make sure you're signed in with the same Apple ID that was used for the original purchase. Your subscription will be restored automatically.